All Systems Operational

Braintrust AIR - Client UI Operational
Braintrust AIR - Candidate UI Operational
Braintrust AIR - Core API Operational
Braintrust AIR - LLM API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - All services have are now stable.
Sep 3, 23:22 UTC
Monitoring - AWS has reported that the services are recovering, which our logging corroborates. We are continuing to monitor the recovery.
Sep 3, 22:30 UTC
Investigating - Some candidates are unable to start interview sessions, and some recruiters cannot download candidate files or play back interview recordings. Interviews already in progress are not affected.

The cause is an ongoing operational issue at our cloud provider affecting the service that issues access credentials in one of its regions. The provider has confirmed the issue and reports that no workaround is available. We are monitoring for their recovery and will update as soon as we see improvement.

No customer data has been lost or affected.

Sep 3, 22:07 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.